Support
Talk to a person
Every message is read by someone on the After All team. We usually reply within a day.
In an emergency, call 112 first. Then use the host line shown in the app on your plan night.
On a plan night, the host line number for your city is in the app on your booking. Outside those hours, email us and we will get back to you the next day.
Delete your account
- Open After All on your iPhone or at app.afterall.world and sign in.
- Go to Profile, scroll down and tap Delete account.
- Tap Delete for good and confirm.
Your upcoming bookings are cancelled, your profile, photo, selfie, messages and Circle are erased, and you are signed out everywhere. Safety reports stay, without your name. Full details are in the Privacy Policy.
Cannot sign in? Email hello@afterall.world from anywhere with the phone number on your account, and we will delete it for you after confirming it is you.
Deleting your account does not cancel an iPhone subscription. Cancel it with Apple first (below).
Your membership
Bought on iPhone
Apple bills it and it renews automatically. To cancel or change plan: Settings → your name → Subscriptions → After All. Cancel at least 24 hours before the period ends to avoid the next charge. For a refund, go to reportaproblem.apple.com.
Bought on the web
Paid once through Razorpay; it does not renew, so there is nothing to cancel. We remind you before it ends. Charged twice or something went wrong? Email us within 14 days with your payment ID.
Lost a purchase on a new phone?
In the app, open the membership screen and tap Restore purchases, signed in to the same Apple ID.
Plans and bookings
- Cancel or swap for free up to 24 hours before the start, from the plan in the app. Later cancels and no-shows pause booking for 7 days.
- Where is it? The venue is revealed in the app on the day, usually at 6 PM.
- Selfie still waiting? A person reviews it, usually within 12 hours. You will get a notification when it is done.
Report something
Report a member from their card in the app, during or after a plan. A person reads every report within 24 hours, and you will never be seated with that member again. For anything else that worried you, email us; you do not need an account to report a concern.
Your data
Ask for a copy of your data in the app (Profile → Privacy → Request a copy of my data) or by email. See the Privacy Policy for your rights under India's DPDP Act 2023.